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Post in Customer Support
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Anonymous Insider

Sender requested items be returned while in transit

I placed four orders and when i checked for the status of shipping they were in transit. But today it says "senders requested a modified intercep for packages. The packages will be returned to sender"? I called sephora and was hung up on twice and the 3rd time they left me on hold. Horrible customer service.. Has this happened to anyone before... I dont know what to do Help!!

Re: Sender requested items be returned while in transit

Hi Geo213, I'm so sorry for the confusion! I will look into this and send you a message with more information.

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