annonymous1

Confused?

I just logged into my account and it shows that I have 0 points? I checked my accounts all my online orders showed up but it says I have absolutely no purchases, I checked again and now it says im -694 points? I should have about 1200 I haven't redeemed any of them ever, i'm so confused right now.
dianabt

Re: Confused?

(0) Hearts

Hi annonymous1, 

 

It sounds like this was fixed for you but please send me a message if it was not- my apologies for any inconvenience! 

Luv&Lipgloss, Diana
ellevee09

Re: Confused?

(0) Hearts

Girl that just happened to me right now!! I was freaking out!! But yeah log out and log back in. It will refresh it and point should show. :smileyhappy:

annonymous1

Re: Confused?

yes omg i got a new laptop and i logged in from IE and usually i use google chrome i freaked out i was like omg, but yes everythings better now thank god

starletta8

Re: Confused?

Log out, clear your cookies, and then try logging back in.

 

Also try another browser.

Conversation Stats
  • 4 replies
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    • annonymous1
    • dianabt
    • ellevee09
    • starletta8