Ole Henriksen Truth Serum bad smell

[#1]

The sample I got smelled great (orange/citrus smell).  The full size has a different, very weird smell.  Almost like it went bad...  The exp date is 12/2012, so it is not expired.  Maybe a bad batch? The lot # is 9342I.  Any suggestions?  Thinking about sending it back unless it is a new formula, but the smell is not good so even if everything else is the same, I am not sure I would want to use this...Thanks!

[#2 · Accepted solution]

Hi Ella06,

Sorry to hear that and yes definitely send it back and will send you a new one. I actually have that product and you are right it should have a orange citrus scent. It definitely was just a bad batch sorry. Send it in, so you can get a new one.  Hope this helps.

Best,

Sara B

Sephora Pro Artist

[#3]

Hi Ella06.  Oh no!  I will message you for more information about the product you received so we can research the issue.

[#4]

I usually love that smell of citrus of that product...I ask for a sample every time I'm in the store.